ADRO | Admin Documentation
User Docs Back to App

Adding Users

Create and manage user accounts for your team using our streamlined two-step process.

How to Add a User

Quick Access: Navigate to Admin → Users and click the green "+ Add User" button in the top right corner.

Step 1: Search by Phone Number

  1. Enter the user's phone number (format: XXX XXX XXXX)
  2. Click "Search"
  3. The system will check if the user already exists in the database

If User Exists:

  • User's existing information will be displayed (First Name, Last Name, Phone, Email)
  • Click "Next" to proceed to role assignment

If User Doesn't Exist:

  • A form will appear to enter new user details
  • Enter First Name (required)
  • Enter Last Name (required)
  • Enter Email (optional)
  • Click "Next" to proceed

Step 2: Assign Role, Project, and Contractor

  1. Review the user information summary displayed at the top
  2. Select a Role from the dropdown (Company Admin, Worker, Employee, etc.)
  3. If you selected Company Admin, the project and contractor fields will be hidden (not required)
  4. If you selected any other role:
    • Select a Project from the dropdown (only active projects are shown)
    • Select a Contractor from the dropdown (the company the worker belongs to)
  5. Click "Save User" to complete the process

Important: Company Admin role does not require a project or contractor assignment. Company Admins automatically have access to all projects within the company.

User Information Fields

  • Phone Number: Required - Contact number with automatic formatting (+1 XXX-XXX-XXXX)
  • First Name: Required - User's first name
  • Last Name: Required - User's last name
  • Email: Optional - Used for login and notifications (recommended if available)
  • Role: Required - Determines the user's permissions (Super Admin role is reserved and not available for selection)
  • Project: Required for Worker/Employee roles - Not shown/required for Company Admin role
  • Contractor: Required for Worker/Employee roles - The company/contractor the user belongs to. Not shown/required for Company Admin role

What Happens After Adding a User

  • New users are created with a randomly generated password
  • A user profile is created linking the user to the company (and project if applicable)
  • The selected role is assigned to the user's profile
  • Users can set their password on first login
  • For Company Admin: Profile is created at company level with access to all projects
  • For other roles: Profile is created at project level with access to that specific project
  • If a user already has a profile for the same company/project, their role will be updated
  • Require Worker Photo: If this company setting is enabled, you will be redirected to the user's face photos page after saving so you can upload or capture the worker's photo immediately

Important: Phone numbers are automatically normalized with +1 country code. The system will find users regardless of how the phone number is formatted (with or without +1, spaces, dashes, etc.).

Note: You can add the same user to multiple projects by repeating this process and selecting different projects. Each project assignment can have a different role. A user can also be a Company Admin in one company and have a project-specific role in another company.

Role Hierarchy & Access Levels

  • 1.
    Super Admin: System-wide access to all companies and all projects. Cannot be assigned through this form (reserved role).
  • 2.
    Company Admin: Company-wide access to all projects within their assigned company/companies. No specific project assignment needed.
  • 3.
    Project-Level Roles (Worker, Employee, etc.): Access limited to specific projects they are assigned to. Must select a project during assignment.

Available Roles

  • Company Admin: Full access to company settings and all projects. Does not require project assignment. Automatically has access to all current and future projects in the company.
  • Worker: Field worker role with limited permissions. Requires specific project assignment.
  • Employee: General employee role with standard permissions. Requires specific project assignment.
  • Custom Roles: Any custom roles created for your company. Requires specific project assignment.

Navigation Buttons

  • Cancel: Returns to the Users list without saving
  • Back: Returns to Step 1 (Phone Search) from Step 2
  • Next: Proceeds from Step 1 to Step 2
  • Save User: Completes the process and creates/updates the user