Frequently Asked Questions

ADRO Log is a comprehensive workforce management platform that helps businesses track employee time, manage projects, and monitor productivity. It works through web and mobile applications that allow employees to clock in/out, upload documents, and managers to oversee operations in real-time.

Simply log into your ADRO account, navigate to the Time Tracking section, and click "Clock In" when you start work. When you're ready to leave or take a break, click "Clock Out." The system automatically calculates your work hours and can track your location for verification purposes.

Yes! ADRO is fully optimized for mobile devices. You can access all features through your mobile browser, including time tracking, document uploads, and project management. The interface adapts to your screen size for optimal usability on phones and tablets.

ADRO integrates with popular construction management platforms including Procore and CMiC. These integrations allow seamless data flow between systems, reducing duplicate data entry and ensuring consistent project information across all your tools.

Data security is our top priority. We use industry-standard encryption for data in transit and at rest, implement regular security audits, maintain SOC 2 compliance, and follow strict access controls. Your data is backed up regularly and stored in secure, geographically distributed data centers.

Absolutely! ADRO supports unlimited projects and locations. You can easily switch between different projects when clocking in, and the system will track time separately for each project. This is particularly useful for contractors working on multiple job sites.

ADRO provides comprehensive reporting including timesheet summaries, project cost analysis, employee productivity reports, overtime tracking, and location-based analytics. Reports can be exported in multiple formats (PDF, Excel, CSV) and scheduled for automatic delivery.

You can upload documents through the Daily Uploads section in your dashboard. Simply click "Upload," select your files (photos, PDFs, documents), add descriptions or tags, and associate them with specific projects. Files are automatically synced to the cloud and accessible to authorized team members.

If you forget to clock out, your supervisor can manually close your time entry or you can submit a time correction request. The system also provides reminders and alerts to help prevent this situation. Most companies have policies for handling missed clock-outs.

Yes, ADRO allows you to track breaks and lunch periods. You can clock out for breaks and then clock back in when you return. The system automatically calculates your total work time excluding break periods, ensuring accurate payroll calculations.

Access to ADRO is typically provided by your employer or project manager. They will create your account and provide you with login credentials. If you're a business owner interested in implementing ADRO, contact our sales team for a demo and setup consultation.

ADRO has offline capabilities that allow you to continue tracking time even with poor or no internet connection. Your data is stored locally and automatically synced when connection is restored. This ensures you never lose important time tracking information.

Yes, with proper permissions and employee consent, supervisors can view employee locations when they clock in/out. This feature helps verify that employees are at the correct job sites and ensures accurate time tracking. Location tracking respects privacy laws and company policies.

ADRO offers flexible pricing plans based on the number of users and features needed. We provide both monthly and annual billing options with discounts for longer commitments. Contact our sales team for a customized quote based on your specific requirements and company size.

Yes! We provide comprehensive training including live onboarding sessions, video tutorials, user guides, and ongoing support. Our customer success team works with administrators to ensure smooth rollout and user adoption across your organization.

Absolutely! You can export time tracking data in various formats including Excel, CSV, and PDF. This is useful for payroll processing, client billing, project analysis, and compliance reporting. Exports can be filtered by date range, employee, project, or location.

We offer multiple support channels including email support, live chat, phone support during business hours, an extensive knowledge base, video tutorials, and community forums. Enterprise customers receive priority support with dedicated account managers.

Yes, ADRO provides flexible role-based access control. You can create custom roles with specific permissions, control what data users can access, set approval workflows, and manage administrative privileges. This ensures data security and appropriate access levels for different team members.

Most organizations can be up and running with ADRO within 1-2 weeks. This includes initial setup, user account creation, basic training, and integration configuration. For complex implementations with custom integrations, the timeline may extend to 4-6 weeks.

Upon cancellation, you have 30 days to export all your data in standard formats. After this grace period, your data is securely deleted from our servers. We recommend downloading all important reports, time records, and documents before canceling your subscription.